Terms and Conditions

Last updated: January 15, 2024

Agreement to Terms

By accessing or using Sammen Technology’s website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

Definitions

  • Company (referred to as “we”, “us”, or “our”) refers to Sammen Technology, Kathmandu, Nepal
  • Service refers to our website, AI solutions, and related services
  • You refers to the individual or entity accessing our services

Use of Services

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Use our services for any fraudulent purposes

Account Responsibilities

If you create an account with us, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

Intellectual Property

Our Content

All content on our website, including text, graphics, logos, and software, is the property of Sammen Technology and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Your Content

When you submit content to us (such as project requirements or feedback), you grant us a license to use, modify, and display that content for the purpose of providing our services.

AI Services

Service Delivery

We will provide AI solutions and services as agreed upon in separate service agreements or statements of work. Specific deliverables, timelines, and pricing will be outlined in those agreements.

No Warranties

While we strive for excellence, AI services are provided “as is” without warranties of any kind. We do not guarantee specific results or outcomes from AI implementations.

Limitations

AI models and solutions may have limitations and may not be suitable for all use cases. We will work with you to identify appropriate applications and set realistic expectations.

Payment Terms

  • Payment terms will be specified in individual service agreements
  • All fees are non-refundable unless otherwise stated
  • Late payments may result in service suspension
  • Prices are subject to change with notice

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of our business relationship. This obligation survives the termination of services.

Limitation of Liability

To the maximum extent permitted by law, Sammen Technology shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid for services in the past 12 months

Indemnification

You agree to indemnify and hold Sammen Technology harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

Modifications

We may modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website. Your continued use of our services after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of Nepal. Any disputes shall be resolved in the courts of Kathmandu, Nepal.

Dispute Resolution

In the event of a dispute, both parties agree to first attempt resolution through good faith negotiations. If unsuccessful, disputes may be resolved through mediation or arbitration before pursuing litigation.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Sammen Technology regarding the use of our services.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Sammen Technology - AI Solutions for Modern Businesses